Privacy Policy
Last Updated: June 2026
Introduction
Welcome to Brand Genius. We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) and other applicable privacy laws.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at https://brandgenius.co.za or engage with our services.
Who We Are
Brand Genius creates custom-branded gifts and personalized products for businesses and individuals, offering stylish, high‑quality items made to stand out.
Website: https://brandgenius.co.za
For any privacy-related inquiries, please contact us through the contact details provided on our website.
Information We Collect
We may collect the following types of information provided by you for the purposes of processing your order, or return if need be:
- Name and surname
- Email address
- Telephone number
- Company name
- Information submitted through contact forms, enquiries, or service requests
- Any other information you voluntarily provide
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Referral sources
- Website usage statistics
How We Use Your Information
We use your information to:
- Respond to enquiries and requests
- Provide our services
- Communicate with you regarding projects or consultations
- Improve our website and user experience
- Send marketing communications where permitted by law
- Maintain website security and prevent fraud
- Comply with legal and regulatory obligations
Cookies
Our website uses cookies to enhance your browsing experience.
Cookies may be used to:
- Remember user preferences
- Enable website functionality
- Improve website performance
- Analyse website traffic and visitor behaviour
When users log in, cookies may be used to save login information and display preferences. Login cookies generally last for two days, while display preference cookies may remain for up to one year.
You may disable cookies through your browser settings, although certain website features may not function properly.
Embedded Content From Other Websites
Articles or pages on this website may include embedded content such as videos, images, maps, social media feeds, or articles.
Embedded content from third-party websites behaves as though you visited those websites directly. These third parties may collect data about you, use cookies, monitor your interaction with their content, and perform additional tracking activities in accordance with their own privacy policies.
Third-Party Services
We may use trusted third-party service providers for:
- Website hosting
- Analytics
- Email communication
- Spam detection
- Customer relationship management
- Marketing and advertising
These providers only receive information necessary to perform their services and are expected to maintain appropriate security and confidentiality measures.
Who We Share Your Data With
We do not sell, rent, or trade your personal information.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, please contact us using the details available on our website.
Security of Information
We implement reasonable technical and organisational safeguards to protect your personal information against unauthorised access, disclosure, alteration, loss, or misuse.
However, no method of transmission over the internet can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated revision date.
We encourage users to review this Privacy Policy periodically.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through the contact information provided on our website: